rivva Technologies, Inc. ("rivva," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information, including data obtained from Google integrations. It also sets out your rights under applicable data protection laws, including the UK and EU General Data Protection Regulation ("GDPR").
By accessing our Site or using our Service, you accept this Privacy Policy and our Terms of Use, and you consent to our collection, storage, and processing of your information as described.
We collect both Personal Information and Non-Personal Information.
1. Information Collected via Technology
To activate the Service, you only need to provide an email address. After that, rivva may collect additional information such as:
We may also collect non-identifiable information such as:
This data is collected using cookies and similar technologies to improve functionality and personalise your experience. Persistent cookies help remember your settings and preferences between sessions.
2. Information You Provide by Registering
When creating an account, you provide your email address and may optionally share your name, work habits, and productivity goals. You may also connect data from third-party services such as Apple Health, Google Fit, or Samsung Health. By enabling these integrations, you authorise rivva to access, store, and use this data as described in this Privacy Policy.
3. Google User Data
If you connect your Google account (for example, to sync your Google Calendar or Gmail), rivva will access only the data necessary to provide the requested functionality. This may include:
rivva's use of data received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4. Outlook User Data
If you connect your Outlook account (for example, to sync your Outlook Calendar), rivva will access only the data necessary to provide the requested functionality. This may include:
rivva's use of data received from Outlook APIs adheres to the Outlook API Services User Data Policy, including the Limited Use requirements.
rivva provides AI-powered features within the Service, including our AI assistant “Nia.” This is how information is processed when you use these features and when information may be shared with third-party AI providers.
1. Third-Party AI Providers
To generate AI responses and recommendations, rivva uses the following third-party AI providers:
Depending on the feature or task, rivva may use different models from one or both of these providers. These providers process information only to generate the AI response requested by you.
2. Information Sent to AI Providers
When you use AI features, rivva may send limited information to these providers so the AI can generate a response. We aim to send only the minimum information required for the feature to function.
This may include:
Information You Provide to the AI
Personalisation and Preference Data
To personalise AI responses, rivva may send limited user context such as:
Schedule and Task Context
When relevant to your request, the AI system may access information about:
This information is retrieved dynamically during an AI session when required to answer your request.
rivva does not intentionally send full calendar records, attendee lists, or invitee email addresses to AI providers unless you explicitly include that information in your message.
Health and Energy Summary Data
To support energy-based productivity recommendations, rivva may send a summarised version of selected health or activity metrics, such as:
rivva does not send detailed health records or full health datasets to AI providers.
Technical Information
Limited technical metadata may also be included, such as:
This identifier is not your email address, password, or device ID.
3. How This Information Is Used
The information above is used to:
rivva does not sell AI request data and does not permit AI providers to use this data for unrelated purposes where contractual restrictions apply.
4. User Control and Permission
You remain in control of how AI features use your information.
If AI sharing is disabled, rivva will not send information to third-party AI providers and AI features may become unavailable.
5. AI Data Retention
rivva may store AI inputs (prompts) and AI-generated responses for a limited period to:
Stored AI interaction data is retained for no longer than 90 days, unless you delete it earlier or request account deletion.
If you delete your AI history or your rivva account, stored AI interaction data will be deleted or de-identified in accordance with the Data Retention and Account Deletion sections of this Privacy Policy, subject to legal obligations.
6. Third-Party Processing Safeguards
rivva requires third-party AI providers to apply appropriate technical and organisational safeguards to protect the information they process. These providers process data only as service providers acting on rivva's instructions and are not permitted to use the information for unrelated purposes where contractual agreements restrict such use.
7. Important Notice About AI Responses
For users in the UK or EU, our legal basis for processing your Personal Information depends on the context:
rivva retains Google and Outlook user data only for as long as necessary to provide connected features.
We will not use or retain Google and Outlook data for any other purpose.
We retain your Personal Information for as long as your account remains active or as required to fulfil the purposes described. Once no longer needed, we securely delete or anonymise it. Backups are automatically purged within 90 days of deletion.
As rivva Technologies, Inc. is headquartered in the United States with operations in the United Kingdom, your data may be transferred and processed across these jurisdictions. When transferring data from the UK or EU to the US, we use Standard Contractual Clauses (SCCs) or other approved safeguards to ensure adequate protection consistent with GDPR requirements.
We implement technical and organisational measures to protect your data, including:
No system is entirely secure; by using the Service, you acknowledge this risk and agree to use the platform responsibly.
If you are located in the UK or EU, you have the following rights:
To exercise any of these rights, email support@rivva.app. We will respond within 30 days.
Our Service may include links to third-party sites (e.g. Outlook or Google Calendar). rivva is not responsible for their privacy practices. Please review their policies before providing information.
We may update this Privacy Policy periodically. If we make significant changes, we will notify you by email or in-app message at least 30 days before they take effect. Minor updates may be posted without notice.
rivva Technologies, Inc.
Headquarters: Delaware, United States
UK Operations: London, United Kingdom
Email: admin@rivva.app
Last Updated: 5 March 2026